Shipping policy

Shipping Time

We offer Free Standard Shipping to all countries and regions currently supported at checkout.

Estimated delivery time is 5 to 9 business days, Monday through Friday, after your order has been shipped.

You can check the estimated delivery time for your address during checkout. Delivery times may vary depending on your location and local carrier conditions.

Order Processing

Orders are processed within 1 to 2 business days after payment has been successfully confirmed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number.

Order Tracking

Your tracking number will be sent to the email address provided during checkout during the 1 to 2 business days processing period.

Please allow a short time for the tracking information to update after your package has been shipped.

Shipping Partners

We work with trusted shipping partners to ensure that your order is delivered safely and efficiently.

The carrier used for your shipment may vary depending on your destination country and the best available delivery option.

Customs Duties and Import Taxes

For orders shipped from our international fulfillment centers, all customs duties, import taxes, and clearance fees are included in the final purchase price.

You will not be required to pay any additional customs or import charges upon delivery.

Delivery Information

Please ensure that your shipping address is complete and accurate before placing your order.

Delivery times are estimates and may occasionally be affected by circumstances beyond our control, such as severe weather, customs inspections, public holidays, or carrier delays.

Need Assistance?

If you have any questions about your order or shipping, our support team is happy to help.

Email: contact@majestiquebrand.com

FAQ

Essential Questions, Clear Answers.

Confidence should extend to every part of your experience. Find clear answers to our most frequently asked questions below.

How do I track my order?

Every order includes tracking. Once your order ships, you will receive a confirmation email with your tracking details. You can also use the Track Your Order page with your order number and email address. Contact us at contact@majestiquebrand.com if your tracking information does not arrive within 2 business days.

How long does shipping take?

Orders are processed within 1 to 2 business days after payment is confirmed. Standard delivery typically takes 5 to 9 business days after shipment. Delivery times may vary by destination, local carrier conditions, weekends, and holidays.

Do you ship to my country?

We ship to 51 supported countries and regions across North America, Europe, Oceania, the Gulf, and Asia. Standard shipping is free to every destination currently available at checkout. Enter your shipping address at checkout to confirm availability for your location.

What payment methods are available?

We accept major credit and debit cards, including Visa, Mastercard, and American Express, along with additional secure payment methods shown at checkout. All transactions are protected by SSL encryption.

Can I change my shipping address?

Contact us immediately at contact@majestiquebrand.com with your order number. We can update your shipping address only before the order is dispatched, and changes cannot be guaranteed once processing begins.

What is your return policy?

We offer a 30-day return window from the date of delivery. Eligible items must be unworn, unused, with all original tags attached, and in their original packaging. Some exclusions apply. Review our Refund Policy or contact us before sending an item back.

Still have questions?

Our customer support team is available Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 5:00 PM. Email contact@majestiquebrand.com. We aim to respond within 24 hours.

UNFORGETTABLE MOMENTS

OCCASIONS THAT STAY WITH YOU

Free Standard Shipping

tracked delivery supported

30-Day Returns

eligible items accepted within 30 days

Personalized Support

available Monday through Saturday

Secure Payments

protected by SSL encryption